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Trusted care. Proven Quality.

Privacy Policy

Last updated: May 11, 2026

1. Introduction

VetPharma ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vetpharma.lk, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you contact us or inquire about our products.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, and the pages you have viewed.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your inquiries and provide product information.
  • Improve our website and user experience.
  • Send you newsletters, marketing communications, and other information about our veterinary solutions.
  • Respond to customer service requests and support needs.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, and hosting services.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you transmit to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

VetPharma

367 Suhada Mawatha, Udubaddawa 60250, Sri Lanka

Email: info@vetpharma.lk

Phone: +94 372286920